Privacy Policy
Last updated: May 2026
1. Information We Collect
- Name, email, phone number
- KYC documents (stored securely)
- Order and transaction history
- Device and usage information
2. How We Use Your Information
- To provide our marketplace services
- To verify identity (KYC)
- To process payments
- To send order updates and notifications
- To improve our platform
3. Information Sharing
We share limited information between users as necessary for transactions:
- Vendor phone shown to customers with active orders
- Customer phone shown to assigned dispatch rider
- We do not sell your data to third parties
4. Data Security
- All passwords hashed with bcrypt
- KYC documents stored on Cloudinary
- Payments processed by Paystack (PCI compliant)
- Delivery codes encrypted in database
5. Your Rights
- Access your personal data
- Request data correction
- Request account deletion
Contact: support@klosamart.com
6. Cookies
We use essential cookies for authentication and session management.
7. Changes to This Policy
We will notify users of significant changes via email.
8. Contact
For privacy concerns: support@klosamart.com